Już dłubaleś jak widzę. Ale ok, jestem spokojny teraz. Szukałem na obudowie jakiejś klapki, zamykającej baterie, ale widzę, że trzeba będzie to robić wg starych metod.

hej zalalem kawa swoj, jak napisac (jakiej tresci) list, aby otrzymac nowy? czy ktos kiedykolwiek otrzymal takowy?

The Gold Card and/or the Gold Card Reader no longer works. Can I get a replacement?


Whether purchased from the website or received via the Gold Card Offer, any malfunctioned devices will be replaced by MindArk.

Broken Reader

Log in to your account on the website and order a new reader. The new reader will be sent to the address registered on your account.

To get a refund of the purchase price for the new reader, please return the old and broken one to us. Our address is:

MindArk PE AB
Entropia Universe Support
Järntorget 8
SE-41304 Göteborg
SWEDEN

Please include a note in the package where you have written the name of your avatar or a reference to your Support Case.

When we have received the broken reader we will give you the refund.

Broken Gold Card

If your Gold Card does not work, please return the card to us. Our address is:

MindArk PE AB
Entropia Universe Support
Järntorget 8
SE-41304 Göteborg
SWEDEN

Please include a note in the package where you have written the name of your avatar or a reference to your Support Case.

When we have received your Gold Card, we will send you a new card free of charge. The new card will be sent to the address registered on your account.