In VU10.2 the New Oxford Mall was removed. Unfortunately by doing so, eight shop owners found their shops to be missing, resulting in stress and frustration. Firstly, I ask the shop owners to accept my apologies for this. The situation arose due to a failure in the flow of information between FPC and MindArk. The new MindArk Group structure has dissolved old familiar employee relationships, and challenged us to master new routines – including channels of communication. While essential for the development of the platform and the company, this time we missed the mark.

Confidence is central to the economy in Planet Calypso. Trading and engagement in the infrastructure of Calypso is important and that is why I am addressing this issue personally. My duties include keeping our real-cash economy stable and safe. Therefore I will openly address our mistake in the flowing manner.

FPC will buy back the shop deeds from the shop owners. A new shopping area will soon be introduced in New Oxford, with new shops. The old shop owners will have first option to buy a shop at the same price as the buyback amount, with shop location priority based on how long they had owned the old shop. FPC will also make the shops rent-free for the first year as added compensation.

I hope I have both provided added insight, and addressed this issue to the satisfaction of the affected shop owners.